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Help

Our UW Educational Outreach staff is available to assist you with problems you may encounter with your online course.

For general issues (see list below), send e-mail to onlinelearning@extn.washington.edu

or call
     (206) 543-2320
     (800) 543-2320
     (206) 543-0898 (TTY)

Monday–Friday 8:00 a.m.–5:00 p.m. PST, or leave voice mail any time.

General Issues

• grades
• exams
• approvals for course extensions
• textbooks
• supplemental course materials
• leave and vacation plans
• change in e-mail, phone, or address
• change in information you want released to students
• your contract
• other online course policies and procedures

Technical Support

dltechsupp@extn.washington.edu

Payroll

accounting@extn.washington.edu

Room Requests or Audio-Visual Equipment

roomrequests@extn.washington.edu

Other

• Student performace and/or behavior issues: Contact your Assistant Director. If you need contact information, call
  (206) 543-2320 or (800) 543-2320.
  
• Requests for Course Revisions: Contact your Assistant Director. If you need contact information, call
  (206) 543-2320 or (800) 543-2320.
  
• Errors in Course Materials: olsupport@extn.washington.edu

Additional Contact Information

FAX

(206) 543-0887

Address

UW Educational Outreach
Online Learning Support
Box 354978
Seattle, WA 98195-4978

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