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Online Student Handbook: Examinations
Not all online learning courses will have an exam. Refer to your course introduction to find out if your course has exams. You can find the introduction by selecting Courses or Certificate Programs from the menu on the left and then browsing to the course.
- How do I schedule/arrange for my exam?
- When do I need a proctor, and how do I go about locating one?
- How do I get a proctor approved?
- How do I arrange to have my exam sent to a proctor?
- Why don't you e-mail or fax my exam to the proctor?
- What do I need to bring to the exam?
- What happens if I don’t appear for my testing date?
- Can I reschedule my exam?
- Can I use a computer to take my exam?
- How can I view the results of my exam?
- How do I schedule/arrange for my exam?
If you live in the Seattle area, call the Online Learning Staff at least five to seven days before you wish to take your exam. We will schedule your exam at one of our testing sites. If you take the exam at one of our testing sites, you will not need to locate your own proctor. Note: All prior assignments must submitted before you can schedule an exam.
We offer testing at the following places and times. Note: Times may be subject to change.
Puget Sound Plaza Facility
1325 Fourth Ave, Suite 400
Seattle, WA 98101
Monday-Thursday, 6:15-9:15 p.m. (entrance door locks at 7:00 p.m.)
Saturday, 8:30-11:30 a.m. and 1-4 p.m. (entrance door locks at 2:00 p.m.)
206.685.0606- Please call this number if the entrance door is locked when you arrive
(this is the contact number for the location, not the number will you use to schedule your exam. To schedule an exam please call 206.543.2350).
Please note: There are two banks of elevators in the lobby, one for floors 2-12 and one for floors 12-21. To reach Suite 400, please take the 2-12 elevators, which are on the right as you enter the lobby.
Bellevue Facility
2445 140th Ave NE, Suite B-100
Bellevue, WA 98005
Monday-Thursday, 5:00-9:00 p.m.
Saturday, 8:30-11:30 a.m. and 1-4 p.m.
425.586.2200 (this is the contact number for the location, not the number will you use to schedule your exam. To schedule an exam please call 206.543.2350).
UW Seattle Campus
Schmitz Hall, Room 440
Wednesday, 1:30-5 p.m.
Friday, 8:30 a.m.-12 p.m.
206.543.1170 (this is the contact number for the location, not the number will you use to schedule your exam. To schedule an exam please call 206.543.2350).
A $40 testing fee is charged by Schmitz Hall.
Map of Puget Sound Plaza and Bellevue Facilities
Contact the Online Learning Support Staff for the Schmitz Hall testing schedule.
If you are unable to come to one our testing centers to take your exam, you need to locate a proctor, have your proctor approved, and then contact the Online Learning Support Staff to have your exam mailed to your proctor (see below).
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- When do I need a proctor, and how do I go about locating one?
If you cannot take your exam at one of our testing centers (see above), you will need to locate a proctor, have the proctor approved by UWEO, and request that the exam be sent to the proctor.
The best place to begin your search for a proctor is at a local university, which may have a dedicated testing center. If you do not live near a university, or the university does not have a dedicated testing center, your proctor may be any of the following:
- School superintendent, principal, counselor, administrator, or faculty member who is not your co-worker.
- Faculty member or administrator at an accredited college or university
- Head librarian
- Corporate education director
- Commissioned officer whose rank is higher than your own, or the education officer of the base (for military only)
- The online learning department of any member institution of the National University Continuing Education Association. A list of these departments is available from Peterson’s Guide, PO Box 2123, Princeton, NJ 08543-2123; 800-EDU-DATA (weekdays only).
- U.S. embassy or consular office
Your proctor may not be any of the following:
- Friends
- Family members
- Clergy
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- How do I get a proctor approved?
Your proctor is required fill out the Proctor Agreement/Verification Form (the form is a PDF file; downloading it requires Adobe Reader). This form should be returned to the Online Learning Support Staff with a business card or official letterhead from the proctor. This information is used to verify the proctor's address and position. Within two working days of submitting the form, you will be informed by e-mail as to whether the proctor has been approved. Please be sure to include your e-mail address when submitting the form so that the notification will not be delayed.
Proctors usually supervise exams without charge. However, if a fee is charged, you are responsible for the payment.
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- How do I arrange to have my exam sent to a proctor?
Once your proctor has been approved (see above), contact the Online Learning Support Staff and request that the exam be sent to your proctor. Make sure you know the proctor's first and last name when you contact us. If you make the request before 10:30 a.m. Pacific time, we will mail the exam that day. If you make the request after 10:30 a.m., we will mail the exam the afternoon of the next business day. Most exams will be received by the proctor within three to five days.
We mail exams only to the proctor's place of employment. We do not send exams to a proctor's home. We provide a postage-paid envelope with the exam so that the proctor can return the exam to us. If you live overseas, you must pay to have the exam returned.
After you request that the exam be mailed, stay in touch with your proctor to find out when the exam is received. Once the proctor receives the exam, you can schedule a date to take it. We ask that you not schedule exams with your proctor until he or she has received it. This will eliminate the frustration of scheduling an exam that you can't take because it has been delayed in the mail, for example.
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- Why don't you e-mail or fax my exam to the proctor?
Exams are not formatted to be sent via e-mail.
Exams are not faxed due to inconsistent fax quality. Often, faxed exams are illegible because words are blurred. This is especially true when faxing internationally. Contact the Online Learning Support Staff if you need an exam sent special delivery.
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- What do I need to bring to the exam?
You’ll need to bring a picture ID and money for the testing fee (if applicable). Check your course syllabus to see if the exam is open-book or open-note, allows use of a calculator, and so on. For exam security, any notes taken into an open-note exam will be collected by your proctor at the end of the exam. Therefore, if your exam is open-note, please make a copy of your notes for your own records before you take the exam.
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- What happens if I don’t appear for my testing date?
You will need to reschedule your exam (see below).
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- Can I reschedule my exam?
Yes. To reschedule, contact the Online Learning Support Staff as soon as possible. If you are scheduled to take an exam at one of our testing centers, early cancellation enables us to give your spot to another student.
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- Can I use a computer to take my exam?
No. We do not allow students to use a computer during the exam unless it has been approved as a disability accommodation.
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- How can I view the results of my exam?
After your instructor has graded the exam, you will receive notice of your grade along with comments from the instructor. The exam cannot be returned directly to you, but it will be held for two months at the Online Learning office, where you may review it.
If you live outside the Seattle area, you may request that your exam be sent to your proctor. You may review it under his or her supervision within 30 days after the proctor receives the exam. You may not copy any portion of the exam. The proctor will return the exam to Online Learning after the 30-day review period has lapsed.
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