Knowledge Management Summer Institute:
Conceptual Foundations and Current Best Practices

July 14-18, 2008 · UW campus, Seattle

The Knowledge Management institute is a one-week intensive summer course that introduces participants to the conceptual foundations and current best practices in knowledge management (KM).

This institute is designed to provide participants with the background to identify opportunities within their own organizations for implementing and improving knowledge management programs. No prior experience with knowledge management systems or practices is needed, but participants who have such experience will be able to apply and extend this knowledge and experience during the program.

Topics:

• The roots of Knowledge Management - What is KM based on?
  
  
  • A framework for codifying knowledge and making knowledge activities explicit
    
    
  • The ideas of a knowledge ecology and economy
    
    
  • What it means to lead KM in an organization
    
    
  • Fundamental relationships among data, information and knowledge, and why these relationships are important in designing and implementing KM activities
    
    
  • The fact and fiction behind KM standards such as "what if you get hit by a bus" and "if we only knew what we know," and the "free exchange of knowledge"
    
    
  • Tacit and explicit dimensions of knowledge
    
    
  • Creating, storing, accessing and applying knowledge
    
    
• Knowledge Management Branches - case studies, best practices, and methodologies from leading practitioners
  
  
  • KM venders and the KM product space
    
    
  • Communities of practice
    
    
  • Knowledge discovery and data mining
    
    
  • KM and intellectual property
    
    
  • Portals
    
    
  • Expertise locators
    
    
  • Blogs, wikis, and other social networking applications
    
    

Upon successful completion of the institute, participants will be better prepared to identify opportunities and apply KM concepts for improved organizational effectiveness. Participants will be able to:

• Recognize, assess and build opportunities to increase the effectiveness of their own organization through KM activities

• Improve their organization's capabilities for knowledge management and help build a learning environment by communicating the benefits of KM approaches and the latest tools and techniques to peers and senior management

• Draw on an array of knowledge management practices that have been used successfully in other organizations

• Continue with more in-depth technical or managerial study in KM

For participants who are enrolled in a UW graduate program, the course serves as a three credit-hour graduate elective.

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The Institute is designed for participants who want to increase their strategic, technical or managerial responsibilities in the near future. Most participants have work experience ranging from business or systems analysis, programming, systems administration, information architecture, web writing, design and development, and project, program or IT department management.

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This institute increases participants' contributions to their organization's effective use of knowledge as a strategic resource. Participants are prepared to link information and knowledge management activities to organizational work practices and strategic objectives of their organizations.

In today's global economy, knowledge has replaced labor, natural resources and capital as the key to competitiveness. Organizations that succeed in this economy are those that can effectively manage the people, information and technology to create, access and apply knowledge. Without the active engagement of all members of the organization, knowledge necessary for success may be unavailable when needed, inaccessible, lost or not integrated into the organization's work practices.

The people who know how to harness and apply knowledge have a great advantage over those who know only how to manage projects or build systems. This institute teaches you how to be such a person.

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• Designed and presented by faculty from the UW Information School in collaboration with leaders in knowledge management

• Participants gain a solid conceptual grounding in Knowledge Management principles and an overview of today's most advanced practices

• Enables participants to experience knowledge exploration and discovery using UW computers or their own laptops

• Provides three hours of graduate credit for participants enrolled in a UW graduate program

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July 14-18, 2008, Monday-Friday, 9:00 a.m.-5:00 p.m.

Evening Reception, Monday, July 14, 5:00 p.m.-7:00 p.m.

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UW Information School faculty will be joined by non-academic professionals from organizations that have cutting-edge programs and technology that support KM activities.

Bob Boiko, President, Metatorial Services, Inc.; noted author of Content Management Bible and Senior Lecturer at The Information School, University of Washington

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Guest Speakers

Frank Coker, President/Management Consultant, Information Systems Management, Inc. and Lecturer, The Information School, University of Washington

Seth Early, Principle, Early and Associates

James Robertson, Managing Director, Step Two Designs Pty Ltd

Edward "Skip" Walter, Managing Director, Factor, Inc; Former CTO, Attenex Corporation; VP of Product Development, Primus Knowledge Solutions; President & Founder, Personal Health Connections

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It is not necessary to apply to the University of Washington for Summer Quarter-only courses in order to take this institute. To avoid the $50 Summer-only application fee, please register for this institute through UW Extension.

Important Dates
Registration begins on April 21, 2008.

Fees
Cost of the five-day institute is $1,825 if received by June 9, 2008, and $1,975 after that date. The institute fee includes tuition for the 30-hour (3 credit) course, instructional materials, access to the UW Information School’s computer labs, daily refreshment breaks and lunches, and a catered evening reception. There is an additional $35 nonrefundable registration fee. Costs for travel and accommodations are not included.

Cancellation and Refund Policy
Registrants who send a written cancellation notice by June 23, 2008, will receive a refund minus the $35 registration fee. No refunds will be granted after June 23, 2008. Cancellation notices should be sent to: Knowledge Management Institute, UW Extension Registration Services, 4311 - 11th Ave. NE, Seattle, WA 98105-4608, or emailed to: uweoreg@extn.washington.edu.

How to Register (Reg # 95271)

• By telephone: Register using VISA or MasterCard by calling 206-897-8939 or 1-800-506-1325, Monday–Thursday, 8:00 a.m.–5:00 p.m., and Friday, 9:00 a.m–5:00 p.m.
  
  
• By mail or fax: Print and mail or fax a registration form .
  
  
• In person:
  
  
  • UW Extension, University District, Seattle
    (Administrative offices for UW Educational Outreach)
    4311 - 11th Ave. NE (see map)

    Hours: Monday-Thursday, 8:00 a.m.–5:00 p.m. and Friday, 9:00 a.m–5:00 p.m.

    Parking: Free visitor parking is available in the building garage (entrance on 11th Ave. NE), in stalls marked "UW Educational Outreach."
    
    

  • UW Extension Downtown, Seattle
    1325 Fourth Ave. at Union St., Suite 400 (see map)

    Hours: Mondays and Fridays, 9:00 a.m.–1:00 p.m. and 2:00–5:00 p.m.

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If you plan to apply the credits you earn toward a specific graduate degree in the future you must apply for graduate nonmatriculated (GNM) status and register as a GNM student. For GNM application information, contact the graduate coordinator in the appropriate UW department. The deadlines to apply for GNM status are Sept. 1 for Autumn Quarter, Dec. 1 for Winter Quarter, March 1 for Spring Quarter and May 15 for Summer Quarter. For additional information, call UW Extension Registration Services at 206-897-8939, or the GNM Office at 206-543-7097.

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Institute sessions will be held in Mary Gates Hall on the University of Washington campus, Seattle, Washington. Sessions use the instructional and lab facilities of the UW Information School (iSchool) in Mary Gates Hall. Consult the following links for campus maps, driving directions to the campus (choose Central Campus as the destination), and parking information.

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For information about public transportation in Seattle and surrounding King County, visit transit.metrokc.gov/. For details on ground transportation to and from Seattle-Tacoma International Airport, see www.portseattle.org/seatac/.

For places to stay during the institute, see local accommodations in the University District, which is located in North Seattle about 15 minutes from downtown and the Eastside/Bellevue. For more information about accommodations in Seattle and King County, see Seattle's Convention and Visitors Bureau Lodging Guide. Lodging guides for the Seattle metropolitan area are also available at:

• seattle.usahotelguides.com
• all-seattle-hotels.com

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Tax Credits for Tuition and Fees

Eligible taxpayers may claim a tax credit of up to $2,000 on UW Extension courses. For more detailed information, please refer to IRS Publication 970, "Tax Benefits for Higher Education."

For purposes of the Hope and Lifetime Learning tax credits, federal law (section 6109 of the Internal Revenue Code) requires the University to obtain your Social Security number.

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Accommodations for Disabilities

The University of Washington is committed to providing access, equal opportunity and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation, contact UW Extension at 206-897-8939, or the Disability Services Office at 206-543-6450 (voice), 206-543-6452 (TTY), 206-685-7264 (fax) or dso@u.washington.edu (e-mail) at least 10 days before the institute.

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If you have questions about this institute, please call 206-685-8936 or 1-800-506-1325, or e-mail KMI@extn.washington.edu.

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