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You will meet other professionals in your field, and explore our museums, shops, parks, and historical landmarks as you work on your English skills.

The English for Tourism and Hospitality (ETH) certificate program will improve your ability to interact successfully with clients in English. You will

• study language and behavior related to customer service
• increase your awareness of different expectations about customer service
• improve your spoken communication skills
• increase your ability to interact with clients in writing
• build vocabulary related to tourism and hospitality
• learn about key concepts, trends, and issues in tourism

This 10-week certificate program meets eligibility requirements for an F-1 student visa. After completing ETH, you may qualify for the Business English Internship Class (BEIC) with a 650 TOEIC score.

Come to Seattle to grow as a tourism and hospitality professional! You will enjoy our program and have an opportunity to explore the commercial and cultural center of our vibrant city.

• Improve spoken and written interactions with clients in English
• Increase awareness of customer service expectations
• Learn key concepts and issues in tourism and hospitality
• Qualify for the Business English Internship Class

University of Washington
Downtown Seattle Campus

2009
Summer	June 18-Aug 20

2010
Winter	Jan 4-Mar 11

Tuition	$3,560*
*Tuition will increase to $3680 for Autumn Quarter 2009